Meet the teams winning
in the Age of AI.
265 hours
saved monthly
“Managing high-volume client communication without structure was our biggest bottleneck. We needed a system that brought order, accountability, and confidence back into our process.”
James Ribera
Director of Account Management
“Managing high-volume client communication without structure was our biggest bottleneck. We needed a system that brought order, accountability, and confidence back into our process.”
James Ribera
Director of Account Management
2,500
workflows automated
“Zendesk never fit our team’s needs. We needed a system built for relationships, not requests. Every improvement we made with Hiver strengthened how our team operates.”
Wes Gibson
Revenue Operations Manager
“Zendesk never fit our team’s needs. We needed a system built for relationships, not requests. Every improvement we made with Hiver strengthened how our team operates.”
Wes Gibson
Revenue Operations Manager
50%
faster resolution“We were missing a lot of emails. I had no way of monitoring the workflow. I didn’t know how long we were taking to reply to emails.”
Nathan Strang
Ocean Freight Operations Manager
“We were missing a lot of emails. I had no way of monitoring the workflow. I didn’t know how long we were taking to reply to emails.”
Nathan Strang
Ocean Freight Operations Manager
10,000+ happy teams
80%
faster resolution time50%
higher CSAT1,000+
workflows automatedOur customers in their own words
Discover what Hiver can do for you
more human customer experiences with AI.
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