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11 min read    |     Email
How to organize your Gmail inbox in 15 minutes: Seventeen secrets
An average employee spends 1/3rd of their office time on emails. At $142K (average salary of  Bay Area tech worker), we pay employees $47K...
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9 min read    |     Collaboration
Google Collaborative Inbox: 5 reasons you should not use it
What is the Google Collaborative Inbox? It’s a Google product to help teams distribute and track responsibility for emails that...
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6 min read    |     Customer Service
Write awesome customer service emails: Rules and templates
It’s no secret how your team writes customer service emails affects how customers perceive your brand in a big way. But does every...
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6 min read    |     G Suite
Gmail Labels: everything you need to know
  Be honest, do you regularly spend time trying to locate emails in your Gmail inbox? Don’t worry, we have all been there. Inbox management skill requires learning and...
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9 min read    |     Popular Posts
Everything you need to know about Shared Inbox
Do you have a few frighteningly long and convoluted email threads weighing down your inbox right now? Teammates that haven’t heard about shared inbox? Meandering threads...
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[Research] Customer support in the eyes of consumers in 2020
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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[Ebook] Productivity handbook for G Suite users
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How to organize your Gmail inbox in 15 minutes: Seventeen secrets
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Google Collaborative Inbox: 5 reasons you should not use it
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Write awesome customer service emails: Rules and templates
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Gmail Labels: everything you need to know
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Everything you need to know about Shared Inbox
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