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Author

Ganesh Mukundan

SaaS enthusiast who also happens to rap, play football, binge watch Nordic TV shows, and indulge in conversations about burgers and existentialism.

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41 posts

cx-spotlight-nate-brown

4 min read | Customer Experience

CX Spotlight: In Conversation with Nate Brown

We met up with Customer Experience thought leader Nate Brown to learn about his CX journey, his CX ideologies, inspirations, and more.

customer-experience-leaders-covid-19

9 min read | Customer Experience

17 Customer Experience Leaders on How COVID-19 Changed CX

We asked 17 Customer Experience leaders how COVID-19 has changed Customer Experience. Here’s what they had to say!

bees-team-work

5 min read | Collaboration & Productivity

3 Lessons Team Leaders Can Learn From Bees

Apart from being hard workers, bees are known for their excellent team work. So, what can team leaders learn from bees about building great teams?

remote-work-guide

15 min read | Collaboration & Productivity

The Comprehensive Guide to Remote Work – Tools and Strategies

The future of work has been, for many years, touted to be remote. And now, in the wake of the Covid19 situation, we’ve all been forced to embrace it without...

team-emails-collaboration

5 min read | Collaboration & Productivity

How to Make Email Collaboration Work for Teams

When teams collaborate over email, it’s mostly to work on emails in group inboxes. So, how can they become more efficient at managing these team emails?

gmail-turns-15-infographic

1 min read | Email Management

[Infographic] Why Gmail turning 15 is a big deal

The notion that ‘Email is dying’ is as much a myth as it is a joke. There might be dozens of swanky messaging apps out there, but nothing quite works like...

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