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- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
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Use Harvey - Hiver's AI bot to summarise emails, get email template suggestions, and auto-close conversations that don't need attention.
*No credit card required
It’s 2024, here is what your peers are thinking about using AI in Customer Service.
expect AI to work
alongside humans
have seen the benefits of
AI in customer service
believe AI is quite accurate
in resolving queries
are concerned about AI's
autonomous decision-making
AI in customer support helps agents fastrack responses with effective context sharing,
auto-closing low-value requests, and suggesting email templates. Here’s how 👇
Hiver’s AI Bot – Harvey helps us get rid of redundant emails, such as autoresponders. We’re now able to focus better on important customer queries. Our average query handling time has consequently improved by 30%.
President and CEO at Wheel Wiz
Hiver lets you easily embrace AI in customer support to
propel your service to the forefront of excellence.
* 7-day free trial | No credit card required
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
