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Check out all our features
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| Lite (Easy Starter) | Pro (Rapid Growth) | Elite (High Volume) | |
| $15$19/user/month | $39$49/user/month | $59$69/user/month |
YearlyMonthly  | Request a Demo | Request a Demo | Request a Demo |
| Multi-channel Engagement |
| Live Chat |  | | |
| | | |
| Knowledge Base | | | |
| Voice Call Support |  | | |
| Email Management |
| Tags, Notes and Conversation IDs | | | |
| Email templates | | | |
| Recent Conversations | | | |
| CSAT Survey | | | |
| Private Inbox Views | | | |
| Shared Inbox Views | | | |
| iOS & Android Mobile Apps | | | |
| White Label Emails | | | |
| Team Collaboration |
| Collision Alerts | | | |
| Shared Drafts | | | |
| Approvals | | | |
| Collaborators | | | |
| Permalinks | | | |
| SLA and Business Hours |
| SLA Violation, SLA Reports and Business Hours | | | |
| SLA Reminders | | | |
| Automation |
| Live Chat Auto-assignment | | | |
| Auto Responder | | | |
| Email Body Search Automation | | | |
| Harvey AI Bot | | | |
| Round Robin and Skill-based Auto-assignment | | | |
| Analytics |
| User, Tag, Conversation and CSAT Reports | | | |
| Custom Reports and Scheduled Data Exports/Reports | | | |
| Usage Limits |
| Shared Inbox | 2 | 5 | Unlimited |
| Shared Labels | 10 | 50 | Unlimited |
| Users per Shared Inbox | Upto 10 Users | Unlimited | Unlimited |
| Email Aliases | 1 per shared inbox | Unlimited | Unlimited |
| Out-of-the-box Integrations |
| Asana Integration | | | |
| JIRA Integration | | | |
| Salesforce Integration | | | |
| Slack Integration | | | |
| Zapier Integration | | | |
| QuickBooks Integration | | | |
| Okta Integration (Single Sign-on) | | | |
| Hiver Support |
| Free Onboarding Assistance | | | |
| 24x7 Chat & Email Support | | | |
| Priority Support |
| Dedicated Success Manager | | | |
| Call-back Support | | | |
| Uptime SLA | | | |
The best in the business trust Hiver to deliver great customer experience
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Hiver would be great for your team
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Tell me moreHiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
