| LITE | GROWTH | MOST POPULARPRO | ELITE | |
|---|---|---|---|---|
| $7 | $22 | $37 | $57 | |
| per user per month, billed annually |
per user per month, billed annually |
per user per month, billed annually |
per user per month, billed annually |
| Basic Features | ||||
| Shared Inboxes | 1 | 15 | Unlimited | Unlimited |
| Max no. of users on plan | 10 | Unlimited | Unlimited | Unlimited |
| Aliases |  |
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| Productivity | ||||
| Tags | 5 | Unlimited | Unlimited | Unlimited |
| Automations | 2 | Unlimited | Unlimited | Unlimited |
| Auto Responder | |
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| Auto Assignments | |
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| SLAs & Business Hours | |
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| CSAT | |
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| Permalinks | |
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| Team Collaboration | ||||
| Email Notes | |
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| Email Templates | 10 | Unlimited | Unlimited | Unlimited |
| Shared Drafts | |
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| Collision Alerts | |
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| Accountability | ||||
| Views | |
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| Private Views | 1 | Unlimited | Unlimited | Unlimited |
| Shared Views | 1 | Unlimited | Unlimited | Unlimited |
| Workload Distribution | |
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| User roles | |
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| Default | |
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| Custom | |
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| Analytics | |
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| Reporting Window | 7 Days | 6 Months | 6 Months | 6 Months |
| Conversation Reports | |
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| User Reports | |
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| Tag Reports | |
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| Custom Reports | |
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| Basic Exports | |
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| Scheduled Exports | |
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| Customer Support | ||||
| Chat + Email Support | |
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| Priority Support | |
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| Dedicated CSM | |
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| Call-back Support | |
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| Onboarding Training | |
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| Uptime SLA | |
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| Included in All Plans | ||||
| Mobile Apps | |
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| Zapier Connector | |
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Request a Demo |
Request a Demo |
Request a Demo |
Request a Demo |
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