Plans to suit customer service teams of all sizes

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LITE GROWTH MOST POPULARPRO ELITE
$7 $22 $37 $57
per user per month,
billed annually
per user per month,
billed annually
per user per month,
billed annually
per user per month,
billed annually
Basic Features
Shared Inboxes 1 15 Unlimited Unlimited
Max no. of users on plan 10 Unlimited Unlimited Unlimited
Aliases
Productivity
Tags 5 Unlimited Unlimited Unlimited
Automations 2 Unlimited Unlimited Unlimited
Auto Responder
Auto Assignments
SLAs & Business Hours
CSAT
Permalinks
Team Collaboration
Email Notes
Email Templates 10 Unlimited Unlimited Unlimited
Shared Drafts
Collision Alerts
Accountability
Views
Private Views 1 Unlimited Unlimited Unlimited
Shared Views 1 Unlimited Unlimited Unlimited
User roles
Default
Custom
Data Export
Basic Exports
Scheduled Exports
Analytics
Customer Support
Chat + Email Support
Priority Support
Dedicated CSM
Call-back Support
Onboarding Training
Uptime SLA
Included in All Plans
Mobile Apps
Zapier Connector

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