| GROWTH | MOST POPULARPRO | ELITE | |
|---|---|---|---|
| $22 | $37 | $57 | |
| per user per month, billed annually |
per user per month, billed annually |
per user per month, billed annually |
| Basic Features | |||
| Shared Inboxes | 15 | Unlimited | Unlimited |
| Aliases |  |
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| Productivity | |||
| Tags | Unlimited | Unlimited | Unlimited |
| Automations | Unlimited | Unlimited | Unlimited |
| Auto Responder | |
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| Auto Assignments |  |
|
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| SLAs & Business Hours | |
|
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| CSAT | |
|
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| Permalinks | |
|
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| Team Collaboration | |||
| Email Notes | |
|
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| Email Templates | Unlimited | Unlimited | Unlimited |
| Shared Drafts | |
|
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| Collision Alerts | |
|
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| Accountability | |||
| Views | |
|
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| Private Views | Unlimited | Unlimited | Unlimited |
| Shared Views | Unlimited | Unlimited | Unlimited |
| Workload Distribution | |
|
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| User roles | |
|
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| Default | |
|
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| Custom | |
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| Analytics | |
|
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| Reporting Window | 6 Months | 6 Months | 6 Months |
| Conversation Reports | |
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| User Reports | |
|
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| Tag Reports | |
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| Custom Reports | |
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| Basic Exports | |
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| Scheduled Exports | |
|
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| Customer Support | |||
| Chat + Email Support | |
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| Priority Support | |
|
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| Dedicated Success Manager | |
|
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| Call-back Support | |
|
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| Onboarding Training | |
|
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| Uptime SLA | |
|
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| Included in All Plans | |||
| Mobile Apps | |
|
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| Zapier Connector | |
|
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Request a Demo |
Request a Demo |
Request a Demo |
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