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GROWTH MOST POPULARPRO ELITE
$22 $37 $57
per user per month,
billed annually
per user per month,
billed annually
per user per month,
billed annually
Basic Features
Shared Inboxes 15 Unlimited Unlimited
Aliases
Productivity
Tags Unlimited Unlimited Unlimited
Automations Unlimited Unlimited Unlimited
Auto Responder
Auto Assignments
SLAs & Business Hours
CSAT
Permalinks
Team Collaboration
Email Notes
Email Templates Unlimited Unlimited Unlimited
Shared Drafts
Collision Alerts
Accountability
Views
Private Views Unlimited Unlimited Unlimited
Shared Views Unlimited Unlimited Unlimited
Workload Distribution tick tick tick
User roles
Default
Custom
Analytics
Reporting Window 6 Months 6 Months 6 Months
Conversation Reports
User Reports
Tag Reports
Custom Reports cross tick tick
Basic Exports
Scheduled Exports
Customer Support
Chat + Email Support
Priority Support
Dedicated Success Manager
Call-back Support
Onboarding Training
Uptime SLA
Included in All Plans
Mobile Apps
Zapier Connector

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