Plans to suit every team size

All plans come with a free 7-day trial. Make customer
service a delightful experience

Lite Pro Elite
$15 $39 $59
per user per month,
billed annually
per user per month,
billed annually
per user per month,
billed annually

Request a Demo

Request a Demo

Request a Demo

Basic Features
Shared Inboxes Unlimited Unlimited Unlimited
Max no. of users on plan 10 Unlimited Unlimited
Aliases icon icon icon
Removed Conversations Log icon icon tooltip
Track conversations that are removed from the shared mailbox
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ChatNew icon icon icon
Productivity
Tags Unlimited Unlimited Unlimited
Automations icon Unlimited Unlimited
Harvey - The AI BotNew icon icon icon
Body Search icon icon icon
Auto Responder icon icon icon
Round Robin Assignment icon icon icon
SLAs & Business Hours icon icon icon
CSAT icon icon icon
Permalinks icon icon icon
Views icon tooltip
Default Views only
icon icon
Private Views icon Unlimited Unlimited
Shared Views icon Unlimited Unlimited
Workload Distribution icon icon icon
Team Collaboration
Email Notes icon icon icon
Email Templates Unlimited Unlimited Unlimited
Shared Drafts icon icon icon
Collision Alerts icon icon icon
Access Control
Default Roles (2) icon icon icon
Advanced Roles (4) icon icon icon
Custom Roles icon icon icon
Analytics
Conversation Reports icon icon icon
Removed Conversations Log icon icon icon
User Reports icon icon icon
Tag Reports icon icon icon
Reporting Window icon 6 Months 6 Months
Basic Exports icon icon icon
Scheduled Exports icon icon icon
Custom Reports icon icon icon
Connectors & Mobile Apps
Asana IntegrationNew icon icon icon
Slack Connector icon icon icon
Zapier Connector icon icon icon
Mobile Apps (iOS & Android) icon icon icon
Customer Support
24/7 Chat & Email Support icon icon icon
Priority Support icon icon icon
Dedicated Success Manager icon icon icon
Call-back Support icon icon icon
Uptime SLA icon icon icon
icon icon icon icon icon icon

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The best in the business trust Hiver to deliver great customer experience

Success Stories
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