Plans to suit customer service teams of all sizes

All plans come with a free 14-day trial.
Start delivering brilliant customer service today.

LITE GROWTH MOST POPULARPRO ELITE
$7 $22 $37 $57
per user per month,
billed annually
per user per month,
billed annually
per user per month,
billed annually
per user per month,
billed annually
Basic Features
Shared Inboxes 1 15 Unlimited Unlimited
Max no. of users on plan 10 Unlimited Unlimited Unlimited
Aliases
Productivity
Tags 5 Unlimited Unlimited Unlimited
Automations 2 Unlimited Unlimited Unlimited
Auto Responder
Auto Assignments
SLAs & Business Hours
CSAT
Permalinks
Team Collaboration
Email Notes
Email Templates 10 Unlimited Unlimited Unlimited
Shared Drafts
Collision Alerts
Accountability
Views
Private Views 1 Unlimited Unlimited Unlimited
Shared Views 1 Unlimited Unlimited Unlimited
Workload Distribution tick tick tick tick
User roles
Default
Custom
Analytics
Reporting Window 7 Days 6 Months 6 Months 6 Months
Conversation Reports
User Reports
Tag Reports
Custom Reports cross cross tick tick
Basic Exports
Scheduled Exports
Customer Support
Chat + Email Support
Priority Support
Dedicated CSM
Call-back Support
Onboarding Training
Uptime SLA
Included in All Plans
Mobile Apps
Zapier Connector

Request a Demo

Request a Demo

Request a Demo

Request a Demo

Want to learn more?