Plans to suit every team size

All plans come with a free 7-day trial. Make customer
service a delightful experience

Lite ProElite
$15$39$59
per user per month,
billed annually
per user per month,
billed annually
per user per month,
billed annually

Request a Demo

Request a Demo

Request a Demo

Basic Features
Shared InboxesNo LimitsNo LimitsNo Limits
Max no. of users on plan10No LimitsNo Limits
Aliasesiconiconicon
Removed Conversations Logiconicontooltip
Track conversations that are removed from the shared mailbox
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Customer Contactsiconiconicon
Multichannel support
Emailiconiconicon
Voice channel Betaiconicontooltip
Log and manage customer calls inside Gmail (*requires an Aircall account)
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Live chaticoniconicon
Knowledge Baseiconiconicon
Whatsapp channelNewiconiconicon
Mobile Apps (iOS & Android)iconiconicon
Productivity
TagsNo LimitsNo LimitsNo Limits
AutomationsiconNo LimitsNo Limits
Harvey - The AI Boticoniconicon
Body Searchiconiconicon
Auto Respondericoniconicon
Round Robin Assignmenticoniconicon
SLA Violations & Business Hoursiconicontooltip
Violation alerts upon SLA breaches
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SLAs Remindersiconiconicontooltip
Get warnings before SLA breaches
CSATiconiconicon
Permalinksiconiconicon
Viewsicontooltip
Default Views only
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Private ViewsiconNo LimitsNo Limits
Shared ViewsiconNo LimitsNo Limits
Workload Distributioniconiconicon
Team Collaboration
Email Notesiconiconicon
Email TemplatesNo LimitsNo LimitsNo Limits
Shared Draftsiconiconicon
Collision Alertsiconiconicon
Collaborators Newicontooltip
Enable cross-team collaboration
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Access Control
Default Roles (2)iconiconicon
Advanced Roles (4)iconiconicon
Custom Rolesiconiconicon
Analytics
Conversation Reportsiconiconicon
Removed Conversations Logiconiconicon
User Reportsiconiconicon
Tag Reportsiconiconicon
Reporting Windowicon6 Months6 Months
Realtime Exportsiconiconicon
Scheduled Exportsiconiconicon
Custom Reportsiconiconicon
Integrations
Asana Integrationiconiconicon
JIRA Integrationiconiconicon
Salesforce Integrationiconiconicon
Slack Integrationiconiconicon
Whatsapp IntegrationNewiconiconicon
Zapier Connectoriconiconicon
Customer Support
Onboarding Assistanceiconiconicon
24/7 Chat & Email Supporticoniconicon
Priority Supporticoniconicon
Dedicated Success Managericoniconicon
Call-back Supporticoniconicon
Uptime SLAiconiconicon
iconiconiconiconiconicon

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Success Stories
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