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Trusted by 10,000+ teams globally

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

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Author

Nitansha Tanwar

B2B Saas content marketer helping her readers make an informed decision. Her expertise lies in creating research-backed and valuable content for CX pros and customer service teams to provide exceptional support. When she's not working, you can find her playing Injustice, watching a movie, or going for a run.

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29 posts

customer-account-management-software

22 min read | Customer Experience

12 Best Customer Account Management Software in 2025

Do you know what makes a great customer account manager? The ability to think on your feet and provide creative solutions. But that’s not...

customer-analytics-software

21 min read | Customer Experience

12 best customer analytics software tools for your business in 2025

I’m sure you don’t need me to tell you that relying on guesswork to understand your customers just won’t cut it. To keep customers engaged in this...

email-management-for-hospitals

7 min read | Shared Inbox

The Complete Guide to Email Management for Hospitals

In a hospital where every minute matters, efficient communication is not just convenience—it’s a necessity. Whether coordinating patient...

email-thread

10 min read | Customer Service

Email Threads and 7 Best Practices to Manage Them

Email threads can be both a blessing and a boon. Emails keep conversations in one place, making it easy to track the progress of a discussion. When...

write-formal-email

14 min read | Email Management

How to Write an Effective Formal Email: Format, Tips, and Examples

Ever found yourself struggling to write a formal email? We’ve all been there. Whether you’re writing to a customer, vendor, employee, colleague, or...

google-workspace-email-alias

8 min read | Email Management

What are Google Workspace Email Aliases and How to Use Them?

Managing emails can be tough, especially when juggling multiple responsibilities at work. Imagine switching between different email accounts just to keep up...

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