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Customers all across the globe.

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Customers all across the globe.

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Customers all across the globe.

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Assign, track, & collaborate on emails across teams
Run a multi-channel help desk within your inbox
Track support analytics and build custom reports

Trusted by 10,000+ teams globally

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

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Author

Nitansha Tanwar

B2B Saas content marketer helping her readers make an informed decision. Her expertise lies in creating research-backed and valuable content for CX pros and customer service teams to provide exceptional support. When she's not working, you can find her playing Injustice, watching a movie, or going for a run.

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29 posts

best-business-email-guide

7 min read | Email Management

How to Create the Perfect Business Email: A Step-by-Step Guide

Need to write a business email that makes an impact? Follow these easy steps for clear, concise, and professional email communication.

top-ticket-management-personality-traits

13 min read | Shared Inbox

15 Ticket Management Personal Traits You Should Know

Ace ticket management with the right personal traits! From empathy to patience, learn about the key skills that make customer support a breeze.

unsubscribe-emails-in-bulk

8 min read | Collaboration & Productivity

How to Unsubscribe from Emails in Bulk?

Say goodbye to spam and unwanted emails. Find out the best tools and tips to unsubscribe from emails in bulk.

omnichannel-routing

7 min read | Customer Service

Omnichannel Routing: What It Is, How It Works, and Key Benefits

Learn what omnichannel routing is, how it works, and its benefits in delivering seamless customer support. Discover how it improves efficiency and customer...

collaborative-communication

11 min read | Chat

What is Collaborative Communication and How To Implement It?

Collaborative communication is what sets great teams apart from the rest. Explore tools and strategies that improve team communication and productivity.

gmail-shared-inbox

16 min read | Collaboration & Productivity

How to setup a Shared Inbox in Gmail: A complete guide

In this detailed post, we tell you how and why your customer service team should use a Gmail shared inbox.

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