Try Hiver For Free

7-day free trial | No credit card required

No need to toggle between multiple applications
No complexities of a ticketing system
Never miss a customer query
Respond to customers faster

Trusted by 10,000+ teams globally

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

By clicking “Start Free Trial” you agree to our Terms and
that you have read our Privacy Policy

Explore how your team can use Hiver.
Book your demo now.

Assign, track, & collaborate on emails across teams
Run a multi-channel help desk within your inbox
Track support analytics and build custom reports

Trusted by 10,000+ teams globally

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Schedule your
personalized demo

Hi there! 👋

Thanks for your interest in Hiver! Please help us with the following details for a personalised demo.

Watch Hiver in Action Explore All Features

Take Interactive Tours Explore All Features

Take Interactive Tours Explore All Features

Explore All Resources Visit Help Center Get Product Updates Join Hiver Community

Author

Nitansha Tanwar

B2B Saas content marketer helping her readers make an informed decision. Her expertise lies in creating research-backed and valuable content for CX pros and customer service teams to provide exceptional support. When she's not working, you can find her playing Injustice, watching a movie, or going for a run.

cover

24 posts

gmail-confidential-mode

7 min read | Email Management

What is Gmail Confidential Mode and How To Use It?

I use a lot of email for work-related communication – be it for sending reports to my manager or doing cold outreach for marketing partnership...

workflow-automation-tools

19 min read | Collaboration & Productivity

10 Best Workflow Automation Tools in 2024

I remember when I wasn’t aware of the concept of workflow automation. I used to spend a lot of time doing things manually, like posting on social media or...

ecommerce-customer-experience

16 min read | Collaboration & Productivity

10 Ways To Enhance Your E-commerce Customer Experience

You might have noticed many e-commerce companies subtly bragging about their ‘365-day return policy’, ‘home try-on program,’ ‘7-day free trial (no...

customer-obsession

11 min read | Customer Service

What is Customer Obsession And Why Your Business Needs It?

Does customer obsession mean thinking about your customers 24/7? No! It’s basically a mindset where you place the customer at the front and center of...

9 min read | Collaboration & Productivity

A Complete Guide To Customer Profiles (+Examples and Templates)

Think about your last interaction with a customer—did you know what that person wanted, or were you just guessing? Sure, you might have had a general...

call-center-customer-service-training

11 min read | Customer Service

Complete Guide to Call Center Customer Service Training in 2024

When was the last time you contacted a company via phone and were put on hold for what felt like forever? Or you were transferred between multiple support...

1

Subscribe

Gmail

Outlook