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Author

Madhuporna

A B2B marketer, Madhuporna is passionate about helping businesses deliver exceptional customer experiences (CX) . Her expertise lies in crafting research-driven content around customer service (CS),CX, IT and HR. When off the clock, you'll find her binge-watching suspense thrillers or planning a weekend getaway.

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39 posts

customer-refund-email-template

10 min read | Collaboration & Productivity

What To Say When A Customer Wants a Refund? [+10 Templates]

Frustrated by customer asking refunds? Make them happy! Learn how to navigate refund conversations & craft winning responses. Free templates included!

outlook-filters

13 min read | Collaboration & Productivity

How to Set Up Microsoft Outlook Filters

Outlook filters automatically help you sort, organize, and manage your emails based on specific criteria. Here is how to set up filters in Microsoft Outlook.

create-distribution-list-in-gmail

8 min read | Collaboration & Productivity

How to Create a Distribution List in Gmail – 2024 Guide

Distribution lists in Gmail allow you to email multiple contacts at once. Learn how to create and manage these lists in Gmail.

email-templates-in-outlook

8 min read | Outlook

How To Create And Use Email Templates in Outlook [2024]

Outlook email templates help you respond quickly to commonly asked questions. Learn how to create and use these templates in Outlook web and desktop.

create-rules-in-gmail

10 min read | Google Workspace

How To Create Rules In Gmail

Gmail rules are features that help you automatically sort and filter incoming emails. Here is a guide to creating such rules for an organized inbox.

gmail-for-business

11 min read | Collaboration & Productivity

A Guide to Gmail for business – Benefits | Pricing | Set-Up | Alternatives

Gmail for Business is a powerful email service. Learn about its standout features, pricing, and setup.

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