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Author

Laura Minafo

Laura Minafo is the Marketing Manager at eclincher. She has a strong background in social media management and a passion for digital marketing. When she’s not busy with content creation, she packs her laptop in a carry-on and travels the world. You can connect with her through her website.

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1 post

social-media-customer-experience

7 min read | Customer Experience

Social Media Data Mining to Improve Customer Experience

In this article, we’ll take a look at the strategies you can implement to improve your customer experience through social media.

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