3 min read | Customer Service
A day in the life of a customer support representative
Learn what the typical day in the life of a customer support representative looks like, and meet one of Hiver’s own.
2 min read | Company News
Hiver now delivers 24×7 customer support – Story of how and why we did it
Here’s the story of how we transformed our support team to extend 24×7 customer support to all our customers.