Use Analytics in Hiver
to enhance team performance and CX

Make data-driven decisions using actionable insights from custom reports and real-time consolidated dashboards.

*No credit card required

report-analytics HeroProduct Hero
Hero ImageHero Image

10,000+ teams use Hiver to get visibility and
improve performance, within Gmail.

See Hiver in Action

Actionable insights at your fingertips

Custom Reports

Start from scratch or build on top of Hiver’s pre-built reports to analyze your team’s performance.

Leadership Reports

Pull instant reports or schedule reports for weekly, monthly or annual team and business performance.

Dynamic Dashboards

Set up dashboards to view real-time performance metrics across shared inboxes and team members.

See Analytics in Action play icon

Easily identify potential areas of improvement

  • Ensure on-time customer support by proactively monitoring SLAs.
  • Analyze team workload and productivity to distribute tasks evenly.
  • Improve customer satisfaction by tracking CSAT scores at team and individual level.

Make data-driven decisions with consolidated dashboards

  • Evaluate and improve your team’s performance across shared inboxes.
  • Provide business insights by setting up dashboards for senior leaders.