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Author

Natalya Bucuy

Natalya Bucuy is a content marketer at a B2B SaaS Contact Center software company - LiveHelpNow. With expertise in customer service and marketing, she has written numerous articles on the topic of customer experience, employee experience, and small business operations.
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1 post
ai-customer-service
7 min read    |     Customer Experience

How AI Development Can Add More Humanity to Customer Service

Discover how AI development can help businesses add more humanity to customer experience and improve customer service to a whole new level.
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

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Brennan Hicks
People Operations Project Manager, Clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

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Luke Thompson
Co-owner, Visiting Angels - Wisconsin
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

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Scott Gellatly
General Manager, itGenius
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