Hiver Pricing | Plans start from just $19 per month

Uncomplicate
email management
customer support
help desk operations

from the comfort of your inbox

7-day free trial | No credit card required

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Monthly
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Lite (Easy Starter)

$19$24

per user per month (Up to 10 users)

Request a Demo
  • Email management tooltip

    Organize and track emails as tasks and drive visibility into your team's workload. Includes features like:

    • Tags, notes, views and conversation IDs
    • Email templates with attachments
    • Recent conversations and conversation followers
  • 2 Shared email inboxes
  • Multi-channel engagement, including channels like Email, Live Chat, Voice and WhatsApp
  • Knowledge Base tooltip

    Empower your customers to self-serve and deflect repetitive queries to a centralized library of help articles.

  • Team collaboration tooltip

    Work together as a team with features such as:

    • Notes, @Mentions and Permalinks
    • Collision detection
    • Shared drafts
    • Approvals workflows
  • Workflow automations tooltip

    Build rule-based automation with:

    • Triggers like new conversations, mailbox reply
    • Conditions like from/to/CC, tags
    • Actions like assigning/updating status, assigning among, sending a reply, etc.
  • Round-robin auto-assignment tooltip

    Auto-assign incoming emails in a round-robin fashion among your team members.

  • 1 SLA policy and violation reminder
  • Analytics for conversation data tooltip

    Get insights about your team's workload and performance measure in terms of the conversations being handled.

  • Customer portal tooltip

    Enable a self-service experience for your customers to seamlessly submit issues and track its resolution status.

  • Asana, Jira, Slack, QuickBooks app integrations
  • iOS & Android mobile apps tooltip

    Handle your queue while you are on the go with Hiver apps for email and chat.

  • Onboarding and 24X7 support tooltip

    Get round-the-clock support & onboarding assistance via chat and email. Hiver offers the best-rated customer support in its category.

View details

Elite (High Volume)

$79$99

per user per month

Request a Demo
  • Everything in Pro and
  • Unlimited shared email inboxes
  • Skill-based auto-assignment tooltip

    Automatically assign conversations to team members based on their skill-set.

  • HIPAA compliance tooltip

    Hiver ensures the confidentiality and security of healthcare information.

  • Okta app integration tooltip

    Simplify access management with the convenience of single-sign-on functionality.

  • Dedicated success manager tooltip

    Get a Customer success manager who will help and guide you to maximize value from Hiver platform, thereby helping you achieve your business goals.

  • Quarterly team training tooltip

    Improve team skills and knowledge to use Hiver with a quarterly training program.

  • Custom build hours tooltip

    Get help with custom API and integration development.

View details
Need over 50 Licenses? GET A Custom quote

10,000+ teams globally use Hiver to effectively
communicate and collaborate within their inbox

👇 Here’s why

Frequently asked questions

How does the 7-day free trial work?

When you sign up, you instantly get access to our Elite plan for 7 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

What happens at the end of my trial period?

If you do not upgrade your Hiver account during your trial period, your account will be suspended at the end of your trial. You can re-activate your account by upgrading within 7 days from the date of the end of your trial.

How do I import my existing emails
to my Hiver shared inbox?

If you’d like your emails to be imported to your Hiver shared inbox, please write to us on [email protected] and we will assist you with the process. The duration of the import process depends on the number of emails to be imported.

Which features can I use during the trial?

You get access to the Elite plan during your trial, which means you can use Hiver without any limits, and can also experience the best support we have to offer.

Do I need a credit card to sign up?

No, you do not. You will only be required to produce your credit card information when you upgrade to a paid subscription.

Do I need to pay for all the users in
my Google Workspace (G Suite) account?

No. You just pay for the users you enable to access Hiver. You can control this from within Hiver and change the users at any time. If you add new users to your Google Workspace (G Suite) account, you can easily add them to Hiver.

Still have more questions?

Check our complete FAQ page