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How are customer needs changing today? What are their expectations from customer support teams?
Hiver surveyed 1200+ consumers in the US to arrive at detailed insights on their preferences, likes and dislikes.
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
