Explore how your team can use Hiver.
Book your demo now.

  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
Trusted by 10,000+ teams globally

Schedule your
personalized demo

Hi there! 👋

Thanks for your interest in Hiver! Please help us with the following details for a personalised demo.

Checklist

10 Things to Consider When Choosing a Customer Service Solution

How do you differentiate between a great customer service software solution and a great customer support solution that fits your requirements?
We created a detailed checklist that will help you evaluate customer support software on the basis of:

  • The platform's ease-of-use and ease-of-setup
  • Whether it can scale to support larger teams
  • Must-have functionalities like automations, analytics, and more

Get your free checklist

Your information is protected by Hiver’s Privacy Policy

Choosing the right customer service solution for your business shouldn't be that difficult. customer support

customer support