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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
Trusted by 10,000+ teams globally

Not ready to install Hiver’s Gmail extension?

That’s okay. Would you be open to try Hiver’s standalone web-based customer service platform, which does not require downloading the Gmail extension?

Yes, take me there!Customers all across the globe.

Thank you for your interest!

The web app is currently under development—we’ll notify you as soon as it’s live. In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.

Checklist

10 Things to Consider When Choosing a Customer Service Solution

How do you differentiate between a great customer service software solution and a great customer support solution that fits your requirements?
We created a detailed checklist that will help you evaluate customer support software on the basis of:

  • The platform's ease-of-use and ease-of-setup
  • Whether it can scale to support larger teams
  • Must-have functionalities like automations, analytics, and more

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Choosing the right customer service solution for your business shouldn't be that difficult. customer support

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