The perfect shared inbox solution for real estate companies

Use Hiver’s shared inbox to manage clients, serve them better, and grow your real estate business all within Gmail.

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Why should you use a real estate shared inbox solution for your team in 2019

The real estate industry is constantly changing, both in terms of the consumer market as well as the professional landscape. According to the National Association of Realtors, 48% of all real estate agents in the US cited keeping up with technology as one of the biggest challenges they face.

Staying on top of emails and proactively responding to your clients can help you grow your business and make sure you’re getting the most out of every client and prospect relationship. And that’s what a shared inbox solution like Hiver can help you do.

Hiver Shared Inbox Real Estate Illustration

Stay on top of client and prospect
communication without leaving Gmail

Make email delegation effortless Make email delegation effortless

Make email delegation a delight

With Hiver’s simple two-click email delegation, delegating emails to your team is a delight. You can bid goodbye to email Forwards/Ccs/Bccs forever.

Make email delegation effortless Make email delegation effortless

Track delegated emails effortlessly

Every email in Hiver has a status: Open, Pending or Closed. You will never have to ask around to know the status of emails. The statuses are visible to everyone on the team and help people stay on the same page.

Make email delegation effortless Make email delegation effortless

Get a bird’s eye view of all activities

Get a full history of all actions taken on an email with a single sweep of the eye. Learn when it was marked open or closed, and see what your team talked about.

Make email delegation effortless Make email delegation effortless

Never miss an email again

Quickly view all unassigned emails in one place. There’s no way you’re missing another email from your clients or prospects again.

Delight your clients and prospects
with swift responses

Delight your clients

Set SLAs and measure your team’s responsiveness

In the real estate industry, time is of the essence. Create SLA (Service Level Agreement) rules to ensure you never delay your email responses. When an SLA is violated, Hiver sends an instant notification to the team and attaches an SLA violation tag to the email. The email activity feed also reflects this SLA violation.

Delight your clients

Instantly measure customer happiness

Over a fifth of real estate transactions are either repeat purchases or referrals, implying that customer happiness is of utmost importance. Hiver lets you add customer surveys to emails that you send using Hiver’s shared inboxes with a single click.

Delight your clients

Get in-depth team performance insights

Hiver’s shared inboxes allow you to track key metrics from the Analytics Dashboard. Use these actionable insights to identify areas of improvement, and fix them.

Spend more time selling and less time
on mundane, repetitive tasks

Repetitive tasks

Stay focused on closing deals, automate the grunt work

Real estate agents often receive a lot of queries via email. This could mean a lot of mundane, repetitive tasks. Hiver can assign emails to specific agents based on keywords and apply email tags to certain emails to highlight them.

Repetitive tasks

Distribute your team’s workload effectively

Use Hiver’s auto assignment to equally distribute the workload among the entire team, so that your team always stays productive and efficient.

Shared inboxes you should create
for your real estate business

Hiver Mailbox
Hiver Mailbox
Hiver Mailbox

Loved by G Suite customers across 30+ countries

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Real estate companies powered by Hiver

Hiver Real Estate Customers Hiver Real Estate Customers
Virginia Trowbridge

Reali nurtures customer relationships with better email management

Hiver required minimal training or workflow changes, as it integrated nicely with Gmail.

Virginia Trowbridge

Pulse Manager at Reali

Case study

Reali responds

faster to customers and

improves productivity

Everything you need in a reliable and secure
real estate shared inbox solution

We are obsessed with keeping your data safe. We’ve especially developed processes, technologies, and policies
that ensure we deliver on our data security promise. And that is why more than 1500 businesses count on us to
keep their data safe and secure.

Hiver Shared Inbox Real Estate EU US Privacy Shield

EU - US Privacy Shield

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Hiver Shared Inbox Real Estate ISO 27001 Certified

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