Resolve customer queries
on Whatsapp, from Gmail.

View and respond in real-time to WhatsApp chats from Gmail. Ensure timely
responses for every customer inquiry without toggling between tabs.

  • 80%

    improvement in efficiency

  • 100%

    SLA success rate

  • 250+

    hours saved every month

*No credit card required
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Bring WhatsApp for Business Inside Gmail

See what benefits Hiver’s WhatsApp Gmail Integration has to offer

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Features that help your teams
provide world-class support

Centralize WhatsApp conversations inside Gmail

  • icon Access customer conversations on WhatsApp from Gmail.
  • icon Support teams can stay connected across platforms without juggling multiple tabs or applications.
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Assign WhatsApp customer chats with ease

  • icon Easily assign WhatsApp customer conversations to members on the fly.
  • icon Allow multiple reps to manage a WhatsApp group. This ensures a support agent is always available to help.
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Address queries faster with WhatsApp templates

  • icon View pre-approved templates in Hiver and send messages to your customers whenever you need to.
  • icon Respond to queries faster with WhatsApp templates, improving customer satisfaction.
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Add context to every customer conversation

  • icon Craft personalized messages with context picked from customer conversation history.
  • icon Support agents can quickly dive into the crux of the problem, enabling faster query resolution.
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This WhatsApp-Gmail integration is a game changer

Flexible & Transparent Pricing
for Every Team

You get 24/7 customer support for free with all plans!





All the essential tools for getting started with customer service

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  • 10 Shared Labels tooltip
    Customers can contact Hiver POCs to know more
  • 2 Shared Email Inboxes
  • Unlimited Tags
  • 1 Alias per Shared Inbox
  • Unlimited Email Templates
  • Private Views
  • Add upto 10 Users
  • Conversation IDNew
  • Live chat
  • Knowledge Base
  • WhatsApp channel
  • Contacts
  • Shared Drafts
  • Email Notes
  • Collision Alerts
  • Collaborators tooltip
    For smoother cross-team collaboration
  • Approvals
  • Permalinks
  • Default Access Control tooltip
    Includes 2 Default Roles
  • iOS & Android Mobile Apps
  • Onboarding Assistance
  • 24x7 Chat & Email Support
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Custom access control, round robin assignment and uptime SLA for delivering customer delight

Request a Demo

Over 50 seats?
Contact us for a custom quote

  • Everything in Pro and
  • Unlimited Shared Labels tooltip
    Customers can contact Hiver POCs to know more
  • Unlimited Shared Email Inboxes
  • SLA Reminders tooltip
    Get warnings before SLA breaches
  • Advanced AutomationsNew
  • Skill-based Auto-assignment
  • Round Robin Assignment
  • Custom Access Control
  • Custom Reports
  • Okta Integration
  • HIPAA Compliance
  • Priority Support
  • Call-back Support
  • Uptime SLA
  • Dedicated Success Manager
  • Harvey - The AI Bot
  • Scheduled Data Exports
View details

It’s not just WhatsApp. Hiver Integrates
with more of your Favorite Tools

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Why 10,000+ Teams Love Hiver 

Start in less than an hour

No need to learn an alien interface. Hiver is extremely intuitive to setup and use.

Generative AI capabilities

Because Hiver works on top of Gmail, you can leverage all its AI capabilities in your day-to-day operations.

24/7 support for everyone

Hiver offers white-glove onboarding, and 24/7 support on all plans, unlike most helpdesks.

Save between 35% and 50%

Only pay for the features that you need. No hidden costs, no extra costs for training or support.

Offer WhatsApp Support
from Inside Gmail

* 7-day free trial | No credit card required

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