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- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
Trusted by 10,000+ teams globally
7-day free trial | No credit card required
View and respond in real-time to WhatsApp chats from Gmail. Ensure timely
responses for every customer inquiry without toggling between tabs.
improvement in efficiency
SLA success rate
hours saved every month
See what benefits Hiver’s WhatsApp Gmail Integration has to offer
Access customer conversations on WhatsApp from Gmail.
Support teams can stay connected across platforms without juggling multiple tabs or applications.
Easily assign WhatsApp customer conversations to members on the fly.
Allow multiple reps to manage a WhatsApp group. This ensures a support agent is always available to help.
View pre-approved templates in Hiver and send messages to your customers whenever you need to.
Respond to queries faster with WhatsApp templates, improving customer satisfaction.
Craft personalized messages with context picked from customer conversation history.
Support agents can quickly dive into the crux of the problem, enabling faster query resolution.
Integrating WhatsApp into Hiver has helped us respond quickly to customers and ensure every conversation is assigned to the relevant team member
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With Hiver, I have much better visibility into the resolution path of issues. And we’ve stopped missing emails!
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Using a separate help desk wasn't appealing. We've always focused on responding to queries quickly and accurately, and with Hiver, we've gotten better.
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Hiver is a very friendly tool. As it sits inside Gmail, it doesn't give you an alien feel and does away with the complexities of a ticketing system.
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You get 24/7 customer support for free with all plans!
YearlyMonthly
Lite
/user/month
All the essential tools for getting started with customer service
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Most popular
Pro
/user/month
SLAs, CSAT and rich visual analytics to help you deliver outstanding customer service
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/user/month
Custom access control, round robin assignment and uptime SLA for delivering customer delight
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No need to learn an alien interface. Hiver is extremely intuitive to setup and use.
Because Hiver works on top of Gmail, you can leverage all its AI capabilities in your day-to-day operations.
Hiver offers white-glove onboarding, and 24/7 support on all plans, unlike most helpdesks.
Only pay for the features that you need. No hidden costs, no extra costs for training or support.
* 7-day free trial | No credit card required
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
Unified messaging
Collaborative support
Pre-approved templates
Personalized conversations
