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7-day free trial | No credit card required
- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
Trusted by 10,000+ teams globally
7-day free trial | No credit card required
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Hiver upgrades your Gmail so you can provide quick and personalized customer service to every customer without breaking a sweat.
*No credit card required
Manage shared email accounts like support@ and info@. Assign emails with a single click, track which emails are open, pending or closed, collaborate with colleagues using Notes, and categorize emails through Tags - all inside Gmail.
Improve your customer service with insights into workload distribution, SLA violations and team performance. Build custom reports to measure metrics specific to your business.
Remove the grunt work out of customer service. Automate repetitive tasks that eat away your team’s productivity. Focus on what’s truly important.
Integrate your most-used apps with Hiver and manage them right inside Gmail. Spend more time getting work done, and less time bouncing between screens.
Combine Hiver’s Gmail-based help desk, Live Chat, Knowledge Base, Voice Channel, and WhatsApp Channel to scale your multi-channel customer service platform.
Hiver takes away the grunt work out of customer service. Automate repetitive tasks that kill your team’s productivity by auto-assigning emails. Distribute work with round-robin assignment.
Get insights into workload distribution, SLA violations and team performance. Improve your customer service by measuring metrics specific to your business with custom reports.
Use Hiver’s chat widget to respond instantly to customers on your website. Set up only takes a few clicks in your Gmail.
With Hiver, I have much better visibility into the resolution path of issues. And we’ve stopped missing emails!
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Using a separate helpdesk wasn’t appealing for us. We’ve always focused on responding quickly and accurately to our team members, and with Hiver, we’ve only gotten better.
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Hiver is a very friendly tool. As it sits inside Gmail, it doesn’t give you an alien feel. It does away with the complexities of a ticketing system. Everything about it is so simple.
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Loved by 8000+ teams
on Google Workspace
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
