crimes
The simplest way to prevent customer
service crimes
Missing out on customer queries? Keeping a customer waiting for too long? Providing vague, unclear answers? It's time to avoid these.
 

Customer Service Crimes.
Have you witnessed these?

 
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Hard to collaborate on customer queries?

 
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Not tracking your support team's performance?

 
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Taking too long to respond to customers?

 
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Difficult to loop in various teams into customer queries?

 
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Unaware of what customers think about your support quality?

 
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Lack of clarity on important tasks amongst your support staff?

We surveyed 1200+ customers.
Here's what they have to say.

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crimes

Hiver is your one-stop solution to
prevent customer service crimes

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Get the survey report