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All the pros of a ticketing system, minus the complexities
Easily manage shared inboxes like support@ or info@ from an intuitive interface. Turn emails into trackable tickets, route them to the right person, and respond faster with AI.
Trusted by 10,000+ teams globally
Trusted by 10,000+ teams globally
The new standard for modern ticketing software
Let AI handle the busy work
From triaging to drafting to resolving, Hiver’s AI Agents automate the grunt work and keep your ticket queues moving fast and accurately.
Ensure accountability on every email
Duplicate replies? Missed emails? Endless forwards and CCs? Not on our watch!
Hiver makes it effortless to manage email addresses like support@ or info@. Route and assign emails with clear ownership, organize with tags, track status, and collaborate through side notes.
Build workflows and integrate with 100+ apps
Create smart workflows, reduce manual steps, and pull customer data from 100+ integrations—so your team stays efficient, not overloaded.
Reporting that tells a story
Track response times, resolution trends, CSAT, and more with clear, customizable dashboards that show where you shine—and where to optimize.
One AI platform, endless possibilities.
Here's why our customers love us
“Hiver is essentially an “additional person” on my team. We have visibility into every issue’s resolution path and that’s cut down resolution times by 50%”
Nathan Strang, Ocean Freight Operations Manager
90%
cut in tracking times
2x
faster routing
99%
SLA excellence
“Hiver’s ability to track progress in real-time has eliminated unnecessary delays. It has improved our accuracy and speed in processing vendor payments by 45%”
Jill Tarnoff, Sr. AP Specialist
20hrs
Saved per month
The modern ticketing system for fast-moving teams
No credit card needed
