Resolve customer queries instantly with a Gmail based customer service software

Deliver moments of wow with Hiver. Exceed customer expectations by providing a seamless and proactive customer support experience.

*No credit card required
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Trusted by over 1500 companies

Customers hate bad service, but guess what? Your competitors love it!

Strengthen Customer Relationships

of consumers switch to a rival company because of poor customer service.

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Here’s why leading brands choose Hiver

Feels just like home

Zero Learning Curve

Hiver works inside Gmail, so there’s nothing for new users to learn and adapt to. You can get started in minutes.

Hidden costs, what’s that?

Simple and Intuitive UI

With an intuitive UI built to supercharge agent productivity, Hiver allows you to deliver brilliant support right inside Gmail.

Just so simple and intuitive

Transparent Pricing

Select the right plan for your business needs and never worry about hidden charges or add-ons again.

We’ve spoken enough, it’s our customers’ turn now

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7-day free trial | No credit card required




All the essential tools for getting started with customer service

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  • 2 Shared Email Inboxes
  • Add upto 10 Users
  • Unlimited Tags
  • Unlimited Email Templates
  • Shared Drafts
  • Email Notes
  • Collision Alerts
  • Permalinks
  • Default Access Control tooltip
    Includes 2 Default Roles
  • iOS & Android Mobile Apps
  • 24x7 Chat & Email Support
  • Chat New
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Most popular




SLAs, CSAT and rich visual analytics to help you deliver outstanding customer service

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  • Everything in Lite and
  • Unlimited Users
  • SLA & Business Hours
  • CSAT
  • Advanced Access Control tooltip
    Includes 4 User Roles
  • Advanced Analytics tooltip
    Includes User Reports, Tag Reports and a Reporting Window of upto 6 Months
  • Scheduled Data Exports
  • Dedicated Success Manager
  • Removed Conversations Log tooltip
    Track conversations that are removed from the shared mailbox
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Custom access control, round robin assignment and uptime SLA for delivering customer delight

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Over 50 seats?
Contact us for a custom quote

  • Everything in Pro and
  • Round Robin Assignment
  • Custom Access Control
  • Custom Reports
  • Priority Support
  • Call-back Support
  • Uptime SLA
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Trusted by
8000+ teams worldwide


Ready to unlock your customer service potential? Sign up for Hiver today!

* 7-day free trial | No credit card required
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