The perfect shared inbox solution for manufacturing industries

Communicate better with your customers and vendors, build relationships and get ahead of your competition, all without leaving Gmail.

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Why should manufacturing industries use a shared inbox like Hiver?

Manufacturing as an industry is witnessing a dramatic transformation. From being a distribution centric industry, it is transforming quickly into a customer-centric one. Digital transformation has been key to this.

In an effort to get closer to their customers and reduce operational costs, manufacturing industries are expanding globally setting up hubs in countries abroad. This, however, functions effectively only when it is supported by smooth, streamlined communication with both customers and vendors. A shared inbox solution like Hiver can help you effortlessly manage all your email communication without leaving Gmail.

Hiver Shared Inbox Manufacturing Illustration

Make your shared inbox your
communication hub

Make email delegation effortless Make email delegation effortless

Assign incoming
emails easily

Turn emails into actionable tasks and delegate them to your team members with just 2 clicks. Mark emails as Open, Pending, or Closed and always keep a tab on their status.

Make email delegation effortless Make email delegation effortless

Collaborate with your team
without Ccs/Bccs/Forwards

Use notes to collaborate with your team to respond to inquiries or solve issues without relying on email forwards, Ccs or external collaboration tools. @mention teammates to notify them and have them respond to issues faster.

Make email delegation effortless Make email delegation effortless

Respond faster with
email templates

Turnaround times are crucial for running a tight ship. Create email templates and use them right from the Gmail compose window for lightning-fast replies.

Make email delegation effortless Make email delegation effortless

Put an end to missed emails

Create SLA (Service Level Agreement) rules to ensure you never miss responding to an email. When an SLA is violated, Hiver sends an instant notification to the team and attaches an SLA violation tag to the email. This SLA violation is also seen in the email activity feed.

All the features you need,
without the complexity

Delight your clients

Save time with smart automations

Set up intelligent automations in Hiver to assign emails to specific users based on email addresses or subject lines. Add tags to classify and filter emails easily.

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Bid goodbye to duplicate responses

Avoid sending duplicate and conflicting email responses with collision alerts in Hiver. With real-time alerts, you’ll never step on someone’s toes again.

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Get crystal clear reports effortlessly

Hiver’s shared inboxes allow you to track key metrics from the analytics dashboard. Use these actionable insights to identify areas of improvement, and streamline your processes.

Take your email
productivity up a notch

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Improve transparency
and accountability

Keep a track of all activities performed on an email with Hiver’s activity timeline and ensure a high degree of transparency and accountability.

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Connect Hiver to
your favorite apps

Connect your Hiver shared inboxes with other tools like Slack and Zapier and always stay connected with your ecosystem of business apps.

More features

Shared inboxes for
manufacturing industries

Hiver Mailbox
engineering@manufacturing.com
Hiver Mailbox
orders@manufacturing.com
Hiver Mailbox
inventory@manufacturing.com

Loved by G Suite customers across 30+ countries

Hiver Chrome WebStore Rating
Hiver Chrome WebStore Rating
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Manufacturing companies powered by Hiver
Hiver Manufacturing Customers Hiver Manufacturing Customers
Sonia cruz vacasa

I love how Hiver manages emails within a group of people.

The interface is simple and easy to understand."

Alexandre Lacour

Executive Director, Someflu

Everything you need in a reliable and secure
shared inbox solution for manufacturing industries

We are obsessed with keeping your data safe. We’ve especially developed processes, technologies, and policies that ensure we deliver on our data security promise. And that is why more than 1500 businesses count on us to keep their data safe and secure.

Hiver Shared Inbox Manufacturing EU US Privacy Shield

EU - US Privacy Shield

Hiver Shared Inbox Manufacturing SOC 2 Type II Attested

SOC 2 Type II Attested

Hiver Shared Inbox Manufacturing ISO 27001 Certified

ISO 27001 Certified

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Keep customers at the core of your business with Hiver.
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Supported Browsers : Chrome