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Manufacturing as an industry is witnessing a dramatic transformation. From being a distribution centric industry, it is transforming quickly into a customer-centric one. Digital transformation has been key to this.
In an effort to get closer to their customers and reduce operational costs, manufacturing companies are expanding globally setting up hubs in countries abroad. This, however, functions effectively only when it is supported by smooth, streamlined communication with both customers and vendors. A shared inbox solution like Hiver can help you effortlessly manage all your email communication without leaving Gmail.
Set up intelligent automations in Hiver to assign emails to specific users based on email addresses or subject lines. Add tags to classify and filter emails easily.
Avoid sending duplicate and conflicting email responses with collision alerts in Hiver. With real-time alerts, you’ll never step on someone’s toes again.
Hiver’s shared inboxes allow you to track key metrics from the analytics dashboard. Use these actionable insights to identify areas of improvement, and streamline your processes.
Keep a track of all activities performed on an email with Hiver’s activity timeline and ensure a high degree of transparency and accountability.
Connect your Hiver shared inboxes with other tools like Slack and Zapier and always stay connected with your ecosystem of business apps.
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