Panel Discussion - Top Customer Experience Trends in 2023

Hiver is like having another person on my team. Achieving this level of coordination without Hiver would take 50-100% more time.

Nathan Strang

Nathan Strang Ocean Freight Operations Manager, Flexport

Trusted by over 1500 companies

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

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Panel Discussion

Top CX trends in 2023: Intersection of Recession & AI

How your business can turn customer service into a revenue engine

Virtual Event

Date

March 16, 2023

Duration

45 Minutes

Time

11:00 A.M. AEST | 09:00 A.M. SGT | 05:00 P.M. PT

Save your seat

What will customer service look like in 2023 and beyond?

Between the economic slowdown and the ever-soaring consumer expectations, the customer experience (CX) landscape is evolving rapidly. Join our exclusive Panel Discussion and discover the latest trends and innovations shaping the future of CX.

From the impact of automation to the rise of personalization, our distinguished panel of experts will share best practices to meet (and exceed) customer expectations.

What will you learn?

Improve revenue

with shift in CX focus
from sales to service

Boost customer loyalty

by tapping into the “Second
Moment of Truth”

Scale team efficiency

by investing smartly in
technology

Reduce customer effort

by investing in self-service
channels

Our esteemed panel members

Monique Richardson

Service Leadership & Customer Service Expert
Monique Richardson Pty Ltd

Thanes Chelliah

Member, Board of Director
ACMP

Ryan Sela

General Manager
GP Bookkeeper

Vishal Chopra

Chief Growth Officer
Hiver

Don't miss out on this opportunity to gain valuable insights and strategies

Elevate your customer service.