Panel Discussion

Top CX trends in 2023: Intersection of Recession & AI

How your business can turn customer service into a revenue engine

Virtual Event
Date

March 16, 2023

Duration

45 Minutes

Time

11:00 A.M. AEST | 09:00 A.M. SGT | 05:00 P.M. PT

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What will customer service look like in 2023 and beyond?

Between the economic slowdown and the ever-soaring consumer expectations, the customer experience (CX) landscape is evolving rapidly. Join our exclusive Panel Discussion and discover the latest trends and innovations shaping the future of CX.

From the impact of automation to the rise of personalization, our distinguished panel of experts will share best practices to meet (and exceed) customer expectations.

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What will you learn?

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Improve revenue

with shift in CX focus
from sales to service

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Boost customer loyalty

by tapping into the “Second
Moment of Truth”

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Scale team efficiency

by investing smartly in
technology

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Reduce customer effort

by investing in self-service
channels

Our esteemed panel members

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Monique Richardson

Service Leadership & Customer Service Expert
Monique Richardson Pty Ltd

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Thanes Chelliah

Member, Board of Director
ACMP

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Ryan Sela

General Manager
GP Bookkeeper

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Vishal Chopra

Chief Growth Officer
Hiver

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Don't miss out on this opportunity to gain valuable insights and strategies

Elevate your customer service.

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