Try Hiver For Free
7-day free trial | No credit card required
- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
Experience seamless collaboration with Hiver - Effortlessly manage emails, assign tasks, and communicate with your team right from your inbox. Streamline your workflow and enhance productivity with Hiver's intuitive features.
improvement in efficiency
SLA success rate
hours saved every month
See Hiver in action (in 7 minutes)
Manage communications across
channels from a unified Gmail view
Transform Gmail into a ticketing system, managing customer queries effortlessly.
Enhance teamwork with shared inboxes and notes, all within Gmail.
Set rules to auto-categorize and assign emails, streamlining processes.
Gain actionable insights with detailed reports on team performance.
Create pre-defined responses for quick and consistent replies.
Facilitate self-service with integrated knowledge articles in Gmail.
Stay connected with Hiver’s mobile app for uninterrupted service.
You get 24/7 customer support for free with all plans!
All the essential tools for getting started with customer serviceRequest a Demo
Custom access control, round robin assignment and uptime SLA for delivering customer delightRequest a Demo
No need to learn an alien interface. Hiver is extremely intuitive to setup and use.
Because Hiver works on top of Gmail, you can leverage all its AI capabilities in your day-to-day operations.
Hiver offers white-glove onboarding, and 24/7 support on all plans, unlike most helpdesks.
Only pay for the features that you need. No hidden costs, no extra costs for training or support.
We didn't want our team to spend time on training and getting used to a new ticketing system. It was really cool that we found Hiver. I'm so excited that it works right from Gmail.
Hiver operates seamlessly within your Gmail, enhancing its functionality to allow for efficient ticket management, collaboration, and automation. It transforms your Gmail into a powerful ticketing system without requiring you to switch between different platforms.
TNo, Hiver works directly within your Gmail, so there's no need to install any new software. You can access all of Hiver's features from your existing Gmail interface, making the setup process smooth and hassle-free.
Hiver is committed to ensuring the highest level of security for your data. We adhere to stringent security protocols and comply with industry standards, including GDPR, to safeguard your data effectively.
Yes, Hiver allows you to set up customized automation rules to streamline your processes. You can define rules to categorize, prioritize, and assign emails automatically, helping you to manage your workflow efficiently and focus on providing excellent customer service.
Hiver enhances collaboration by offering features such as shared inboxes, notes, and @mentions, all within your Gmail. These features facilitate seamless communication and collaboration among team members, helping to ensure everyone is on the same page.
As a Hiver user, you can expect dedicated support from our team. We offer a range of support options, including email support, live chat, and a comprehensive knowledge base to assist you in making the most of Hiver's features.
* 7-day free trial | No credit card required
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.