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The Lexington Hotel, Autograph Collection


511 Lexington Avenue at E 48th St, New York,
NY 10017, United States

Date and Time

November 30, 2023 | 11:30 AM – 2:00 PM EST

Eat. Learn. Collaborate.

We are excited to treat you to lunch in New York

Come join us for the luncheon session, where we'll show you exactly how you can manage email, live chat, knowledge base, and voice channel right from your Gmail inbox.

Here are 5 reasons why you should attend this event:

  • Discover how Hiver enhances your customer experience.
  • See how Hiver boost your team's efficiency. Handle queries, share information and resolve issues quickly.
  • Learn how Hiver simplifies workflows within Gmail.
  • Network with industry professionals, share ideas and experiences, and explore potential partnerships.
  • Enjoy a delicious meal with us while you learn about the exciting possibilities of Hiver.

Save your seat

Why Attend?

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Network & Grow

Rub shoulders with over 25 top-tier Customer Experience Professionals. Forge valuable connections with industry leaders and peers.

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Hands-On Learning

Experience live case studies demonstrating how Gmail can transform into a powerful helpdesk.

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Innovative Solutions

Discover how Hiver revolutionizes email management, collaboration, and multi-channel support using Gmail.

All this along with delicious gourmet lunch while exploring new professional horizons.

What's on the Agenda?

How to manage your Helpdesk on Gmail: Enhance CX & Team Productivity

Presented byMoinak Ray, CX Enthusiast & Customer Marketing Head, Hiver

Uncover how technology layered on top of Gmail can transform customer interactions and enhance team efficiency. Experience how seamless collaboration on inquiries and efficient problem resolution can revolutionize your customer service approach.

Things you’ll learn

  • Learn effective strategies for optimizing customer engagement and team productivity without paying thousands of dollars
  • Why you need to focus on innovative communication strategies and problem-solving techniques at your organization

How to enable Multi-Channel Management and Intelligent Automation on Gmail

Presented byMoinak Ray, CX Enthusiast & Customer Marketing Head, Hiver

Dive into the integration of easy-to-use and get started with technology that can upgrade Gmail to streamline operations and master multi-channel communication effortlessly. Discover the power of intelligent automation and data-driven analytics that you can enable on Gmail to simplify routine tasks and garner crucial insights.

Things you’ll learn

  • How-to-use tech on top of Gmail for smoother operational management and insightful data analysis
  • Use data to make decisions to improve your workflows as well as improve your team's performance.

Reserve Your Spot!

Limited seats available. Be a part of this exclusive event to
elevate your customer experience strategy.


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Moinak Ray

Head of Field & Customer Marketing


Our customers love us
for good reason

Save your seat