Robo HandHuman HandHive Mind

AI VS HUMAN

The Future of Customer Service,
post the advent of ChatGPT

Upcoming
Date

Feb 8, 2024

Time

11:00 AM - 1:30 PM EST

Join us for an exclusive and highly insightful panel discussion.

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Speakers

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Niraj Ranjan Routbio

Co-founder and CEO

Hiver
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Craig Stossbio

Director of CX Transformation

PartnerHero
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Kat Gainesbio

Senior Developer Advocate

PagerDuty
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Khala Granvillebio

Dir, Undergraduate Admission & Recruitment

Morgan State University
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Rajiv Sharmabio

VP of Sales

Hiver
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Moinak Raybio

Head of Field & Customer Marketing

Hiver
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Why Attend the HiveMind?

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Network & Grow

Get a chance to interact with 50+ customer experience professionals. Forge valuable connects with thought leaders and peers.

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Practical & Insightful Tips

Learn from expert leaders, gain practical tips, and stay up-to-date with industry trends and best practices.

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Lunch & Fun

Discover innovative ideas and share a laugh with your peers while you enjoy a gourmet lunch.

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What you’ll learn

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Are organizations and customer support reps equipped to handle AI influx?

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What the end customers want: Human vs AI or Human + AI or AI-alone?

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Is the future of customer service Human vs AI or Human + AI or AI-alone?

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Real-life examples where AI enhances customer experience

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Predictions for the future of customer service - the final say

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Research Report

AI vs Human

The Future of Customer Service in 2024

Download the Report

We surveyed over 500 customer service experts in the US, to understand:

  • Level of investments in AI

  • Tangible benefits of using AI in support

  • Ethical concerns around AI

  • Accuracy of AI in resolving customer issues

  • Future of AI in customer service

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Reserve Your Spot

Limited seats available. Be a part of this exclusive event to
elevate your customer service strategy.

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