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Improve operational efficiency by streamlining day-to-day financial processes such as accounts payables and receivables, taxes, and payroll.
Hiver helps keep your finance team on the same page. Everyone on the team has complete visibility of email threads and statuses. With one-click email assignment, you can easily assign emails to the right team members or decision-makers.
“The assignment function has really improved our day-to-day processes. It’s super easy and extremely convenient.”
Michelle Reznick
Billing and Collections Team Leader, AppsFlyer
“We really like Notes in Hiver. It gives us the ability to @mention team members, and it keeps email threads clean.”
Joshua Fialkoff
COO, Specialty Box & Packaging Co.
Forwarding emails, Ccing team members to solve issues related to billing, receivables, bookkeeping, etc., can lead to chaotic inboxes and slow response times. Notes in Hiver bring instant chat-like collaboration and notification features right inside Gmail.
Create smart automation rules based on conditions to manage email load better and delegate emails automatically in a round-robin manner to your team members. Automate your workflows and approval processes so that your team can resolve requests faster.
“I would say trying to achieve this level of team coordination without Hiver would take 50-100% more time. Working without Hiver would be extremely difficult. It is essentially like having an “additional person” on my team.”
Nathan Strang
Ocean Freight Operations Manager, Flexport
“Since we started using Hiver to manage customer queries, I’ve seen a huge uptick in the efficiency levels of our staff.”
Jennifer Nguyen
Operations Associate, New Hope Fertility Center
Measure customer service help desk metrics such as customer satisfaction and response times. Collect feedback and track trends in team email metrics to proactively improve the customer experience. Easily customize reports for processes such as approvals and reimbursements and export them in a single click for further processing.
Shared inboxes you can create for your finance
team with Hiver
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