G Suite for Education: Frequently Asked Questions

By Naveen Nair
  1. What is G Suite for Education?
  2. How much does G Suite for Education cost? 
  3. Who is eligible to use G Suite for Education?
  4. What does G Suite for Education include?
  5. How do you sign up for G Suite for Education?
  6. How much storage do you get with G Suite for Education?
  7. How many accounts can I use G Suite for Education with?
  8. Will G Suite for Education have ads in it?
  9. What about privacy, like indexing or scanning of data?
  10. What is the uptime of G Suite?
  11. What happens to my work when the internet connection is lost?
  12. Do you lose your data if the computing device is lost?
  13. Can a user share his data on G Suite for Education with others?
  14. Where do I get training for G Suite for Education?
  15. What’s the difference between G Suite for Education and G Suite Basic?
  16. Can G Suite for Education be used in compliance with COPPA and FERPA acts?
  17. Can you use G Suite for Education if you are running a homeschool?

1. What is G Suite For Education?

G Suite for Education brings all the Google Apps that you love - such as Gmail, Docs, Calendar and more, under one single window.

These apps are customized, with advanced machine learning algorithms that make it easier for students to use Google Sheets or Google Docs. With G Suite for Education, Google aims to break the barriers between teachers and students, using technology to enable easier sharing of knowledge.

2. How much does G Suite for Education cost?

G Suite for Education is free and Google does not plan to introduce fees anytime soon. Google has also launched G Suite Enterprise for Education, with additional capabilities designed for large institutions. G Suite Enterprise for Education is priced at $4/user/month for faculty, staff, and students.

3. Who is eligible to use G Suite for Education?

If you are in the US, you can use G Suite for Education if:

  • You are a K-12 or higher educational institution, which is non-profit and is formally accredited.
  • You do not get funding from national or local government, for instance, a public library.

If you are outside the US, you are eligible for G-Suite for Education if:

  • You are accredited by a generally accepted accreditation body.

Every country has its a different set of criteria for accreditation, so if you are choosing G Suite for Education for a country outside the US, it is best to run it past the accreditation body before applying for G-Suite for Education.

4. What does G Suite for Education include?

G Suite for Education comes bundled with Gmail, Google Drive, Google Classroom, Google Docs, Google Sheets, Google Sites, Google Slides and Google Calendar. That’s almost everything you need to run a virtual classroom. Subscribers also get one-on-one support from a Google for Education Partner.

5. How do you sign up for G Suite for Education?

Once you have established that your educational institution is eligible for G Suite for Education, signing up is a breeze.

  • Head over to the G Suite for Education signup form.
  • Fill in all the details about your institution, and enter a domain name.
  • Fill the details to create your admin account.
  • Accept G Suite Education Agreement and you are good to go.

6. How much storage do users get with G Suite for Education?

If you are a large institution with more than 4 users, you get unlimited storage for Google Drive, Gmail, and Google Photos.

If there are less than 4 users in your institution, you only get 1 TB of storage/user.

7. How many accounts can I use G Suite for Education with? 

Google is generous with the number of accounts you can use G Suite for Education with, and the number of users you can have is limitless. Only make sure you are not generating spam, and you can have a large number of your students/faculty using G Suite for Education.

Google also does not require you to delete inactive users, so you don’t have to worry if some of your students are not using the service/have left your institution.

8. Will G Suite for Education have ads in it? 

As a cherry on top of the cake, all advertisements are turned off in G Suite for Education services, which includes ads in Google search.

9. What about privacy, like indexing or scanning of data?

G Suite for Education, unlike conventional Google services, does not collect or use student data for advertising purposes.

G Suite for Education runs on the same infrastructure as Gmail, enabling Google to deliver high performance, security, and reliability. Gmail is scanned to protect users from spam, virus attacks and also to provide features such as Priority Inbox. This scanning is completely automated and Google does not scan G Suite for Education emails for advertising purposes.

10. What is the uptime of G Suite?

Google promises that G Suite services including Gmail, Google Calendar, Google Drive and Google Sites will be available for at least 99.9% of the time.

11. What happens to my work when the internet connection is lost?

While you are working, all your data is stored automatically on Google servers. If your computer crashes or if you lose connection to the internet, worry not, for your data is not lost! The next time that your computer connects back to the internet, you can pick up right where you left off. 

Google Docs, for instance, lets you work even in offline mode. Check out our exhaustive guide here to find out all that you can do with Google Docs.

12. Do you lose your data if the computing device is lost? 

If you manage to lose your computer, or if it is stolen or damaged, worry not, because Google has got you covered. Remember that all of your data is backed up on Google servers and you can get back to working within a few minutes after you enter your credentials from another computer. Google strongly recommends you change the password if you lose your computer, to secure the data stored on Google servers.

13. Can a user share his data on G Suite for Education with others?

Although Google hosts the data created by you in G Suite for Education, you are in complete control of all your data. G Suite allows you to share access to your data with anyone you wish, and also how you share this data. Your data, and who you want access to use it, is ultimately your call.

14. Where do I get training for G Suite for Education?

As with all other Google products, there is a ton of resources available online to help you get started. Google also gets you access to a specialist, where you get one-on-one support about the implementation of G Suite for Education.

You can find more info here.

In addition, Google also gives you the option to connect with a local expert in your area from a huge network of 4000 Google certified individuals, each of whom is passionate about sharing knowledge. All you have to do is enter the name of your city/country and Google does the rest.

15. What’s the difference between G Suite for Education and G Suite Basic?

Here are a few key differentiators between G Suite for Education and G Suite Basic.

16. Can G Suite for Education be used in compliance with COPPA and FERPA acts?

G Suite for Education can be used in compliance with the Children’s Online Privacy Protection Act (COPPA) of 1998 as long as the institution has parental consent.

G Suite for Education also complies with the Family Educational Rights and Privacy Act (FERPA). 

17. Can you use G Suite for Education if you are running a homeschool?

Yes, as of June 2018, G Suite for Education will be available for homeschools. You will have to fill out a form in order to register your homeschool to use G Suite for Education. More details here.

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About the author

Naveen writes content for Hiver. When not reading espionage novels or instruction manuals of household appliances, he tries his hand at absurd humour.

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