1 min read | Collaboration
Hiver’s commitment to organizations at the frontlines of COVID-19
As a young SaaS company based out of India, our response to COVID-19 in the last one month changed from wait-and-watch to overnight...
9 min read | Customer Service
How to write effective apology emails to customers
Imagine you head customer support for an online retail clothing store. You get an email from a customer absolutely fuming about how the...
10 min read | Email
12 Super Easy Ways to Reach Inbox Zero (Backed by Science)
In one of his talks, Productivity expert Merlin Mann, who developed the concept of Inbox Zero, describes the transition of email from an...
3 min read | Email
[Report] The State of Email in 2019
Many of us are perpetually drowning in emails. Perhaps you’d relate to these: I receive hundreds of emails every day I spend hours every day reading and replying to emails I...
8 min read | Email
Gmail filters 101: Your definitive guide to Gmail filters
Navigation Introduction What are Gmail filters? How do you create a filter in Gmail? Create a filter using the Gmail search bar Create a...
6 min read | Email
Labels vs Folders: The definitive guide to organizing your inbox
Navigation Labels vs folders – A paper file analogy How do you create a new label in Gmail? How do you add an email to a label? What...
11 min read | Email
How to organize your Gmail inbox in 15 minutes: Seventeen secrets
An average employee spends 1/3rd of their office time on emails. At $142K (average salary of Bay Area tech worker), we pay employees $47K...