1 min read | Collaboration
Hiver’s Commitment to Frontline Businesses During COVID-19
As a young SaaS company based out of India, our response to COVID-19 in the last one month changed from wait-and-watch to overnight...
9 min read | Customer Service
How to Write Effective Apology Emails to Customers
Imagine you head customer support for an online retail clothing store. You get an email from a customer absolutely fuming about how the...
11 min read | Email
12 Easy Ways to Reach Inbox Zero
In one of his talks, Productivity expert Merlin Mann, who developed the concept of Inbox Zero, describes the transition of email from an ‘international network of hugs’ to...
3 min read | Email
[Report] The State of Email in 2019
Many of us are perpetually drowning in emails. Perhaps you’d relate to these: I receive hundreds of emails every day I spend hours every day reading and replying to emails I...
7 min read | Email
Gmail Filters 101: Your Definitive Guide To Gmail Filters
Let’s consider a hypothetical scenario. You log in to your Gmail account and you find 17,758 unread emails. You tremble and break out in...
6 min read | Email
Labels vs Folders: The Definitive Guide To Organizing Your Inbox
I’ll begin with a confession — I love Gmail labels. If I haven’t made that clear enough, here’s what my personal Gmail inbox looks...
14 min read | Email
How to Organize Your Gmail Inbox in 15 Minutes: Seventeen Secrets
An average employee spends 1/3rd of their office time on emails. At $142K (average salary of Bay Area tech worker), we pay employees...