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Our thoughts on customer service, team collaboration, and productivity

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5 min read    |     Customer Service
7 Signs That Your Customer Regrets Choosing You
When you get a customer on board, it is your responsibility to fulfil the commitments you made at the time of sales. If you don’t,...
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5 min read    |     Email
How To Effectively Follow Up With Your Potential Clients Without Irritating Them
Studies indicate that almost 80% of sales leads require at least 5 follow ups after the initial sales meeting. But nearly 44% of...
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4 min read    |     G Suite
7 add-ons for Google Docs and Sheets every business & power user needs
Like many other Google products, Docs and Sheets support the use of add-ons to extend functionality and add new capabilities that might not...
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1 min read    |     Customer Service
[Infographic] How #customerexperience Affects Your Business
Did you know that while choosing a new service, customers give twice as much importance to good service as a low price. And, people are way...
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4 min read    |     Email
Gmail Vs Fastmail: A Blunt Comparison
Fastmail, an email service by Opera that predates Gmail has recently gained a lot of attention in the wake of some Gmail users’ dissatisfaction with the service. But is...
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3 min read    |     G Suite
5 Tips to Make Your Gmail Faster
You’d obviously love it if Gmail could work faster, load better, and basically let you have the best experience possible. If you use Gmail, here are a few ways you could...
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3 min read    |     Productivity
5 things you must use Gmail Labels for
Once there were folders, that you religiously sorted your email to, and went straight to when you needed to find anything in your email. How else could you find a six month old...
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[Research] Customer support in the eyes of consumers in 2020
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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[Ebook] Productivity handbook for G Suite users
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How to organize your Gmail inbox in 15 minutes: Seventeen secrets
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Google Collaborative Inbox: 5 reasons you should not use it
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Write awesome customer service emails: Rules and templates
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Gmail Labels: everything you need to know
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Everything you need to know about Shared Inbox
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