Use case
Manage Shared Inboxes
Manage Google Groups
For Teams
Client Services
Support Teams
Finance Teams
Operations Management
IT Admins
Remote Teams
Features
Email Delegation
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
SLA and Business Hours
Customer Satisfaction Surveys
All Features
Customers
Pricing
Resources
Blogs
E-books
Case Studies
All Resources
Request a Demo
Created with Sketch.
Created with Sketch.
Want us to send you awesome content?
Subscribe
Blog
Blog
Product
Features
Email Delegation
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
SLA and Business Hours
Customer Satisfaction Surveys
All Features
Use Cases
Manage Shared Inboxes
Make shared inboxes work for teams
Manage Google Groups
Make shared inboxes work for teams
For Teams
Client Services
Do great customer support, right from Gmail
Support Teams
Do great customer support, right from Gmail
Finance Teams
Simplify email collaboration for Finance teams
Operations Teams
Power up your operations
with shared inboxes
IT Admins
Make your IT help desk
simpler and faster
Remote Teams
Make your IT help desk
simpler and faster
Industries
Logistics
Real Estate
Travel
Manufacturing
Education
Non-profits
Information Technology
Financial Services
Customers
Pricing
Resources
Blogs
Mistakes to avoid while purchasing customer service software
How will CX evolve in 2021? Hear what these Customer Experience leaders have to say
How to Create Unforgettable Customer Service Moments
Popular customer support channels and how to optimize them
A detailed guide to customer satisfaction surveys
Read Blog
Case Studies
Logistics
Flexport resolves customer emails twice as fast
Travel
Vacasa handles support emails 80% faster
Education
Boise State University overcomes critical email challenges
Healthcare
New Hope Fertility Center provides 2X faster customer service
All Case Studies
E-books
Guide to shared inboxes
Gmail as a help desk
Productivity handbook for G Suite users
The state of email report 2019
Free Tools
Email productivity calculator
Email revenue calculator
All Resources
Subscribe
Get a Demo
All
Collaboration
Company News
Customer Experience
Customer Service
Email
G Suite
Logistics
Product Updates
Productivity
Remote Work
Shared Inbox
Our thoughts on customer service, team collaboration, and productivity
Categories
4 min read | G Suite
7 add-ons for Google Docs and Sheets every business & power user needs
Like many other Google products, Docs and Sheets support the use of add-ons to extend functionality and add new capabilities that might not...
1 min read | Customer Service
[Infographic] How #customerexperience Affects Your Business
Did you know that while choosing a new service, customers give twice as much importance to good service as a low price. And, people are way...
3 min read | Email
Gmail Vs Fastmail: A Blunt Comparison
Fastmail, an email service by Opera that predates Gmail has recently gained a lot of attention in the wake of some Gmail users’ dissatisfaction with the service. But is...
Everything you need to know about shared inboxes
Download
3 min read | G Suite
5 Tips to Make Your Gmail Faster
You’d obviously love it if Gmail could work faster, load better, and basically let you have the best experience possible. If you use Gmail, here are a few ways you could...
3 min read | Productivity
5 things you must use Gmail Labels for
Once there were folders, that you religiously sorted your email to, and went straight to when you needed to find anything in your email. How else could you find a six month old...
Categories
All
Collaboration
Company News
Customer Experience
Customer Service
Email
G Suite
Logistics
Product Updates
Productivity
Remote Work
Shared Inbox
Featured resources
[Research] Customer support in the eyes of consumers in 2020
Managing shared inboxes: Old-school vs The Hiver Way
[Quiz] How much time are you wasting on emails
[Ebook] How to get Gmail to work as a help desk
[Ebook] Productivity handbook for G Suite users
View all resources
Popular resources
How to organize your Gmail inbox in 15 minutes: Seventeen secrets
Google Collaborative Inbox: 5 reasons you should not use it
Write awesome customer service emails: Rules and templates
Gmail Labels: everything you need to know
Everything you need to know about Shared Inbox
1
. . .
22
23
24
Subscribe
Loved by G Suite customers
across 30+ countries
Get in touch with us
