Try Hiver For Free
7-day free trial | No credit card required
- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
Trusted by 10,000+ teams globally
7-day free trial | No credit card required
7-day free trial | No credit card required
YearlyMonthly
Lite (Easy Starter)
per user per month (Up to 10 users)
Request a Demo
Organize and track emails as tasks and drive visibility into your team's workload. Includes features like:
Empower your customers to self-serve and deflect repetitive queries to a centralized library of help articles.
Work together as a team with features such as:
Build rule-based automation with:
Auto-assign incoming emails in a round-robin fashion among your team members.
Get insights about your team's workload and performance measure in terms of the conversations being handled.
Handle your queue while you are on the go with Hiver apps for email and chat.
Get round-the-clock support & onboarding assistance via chat and email. Hiver offers the best-rated customer support in its category.
Pro (Rapid Growth)
per user per month
Request a DemoMaximize the potential of your Live Chat with Chatbots to speed up responses and improve agent productivity.
In addition to auto-assigning incoming emails in a round-robin fashion, define an ‘Assignment Limit’ to prevent overloading your team members.
Measure and boost customer satisfaction and engagement by:
Get actionable insights with:
Set issue resolution deadlines, monitor SLA breaches, and set business hours for your teams.
Leverage AI capabilities to:
Compress long email threads into concise notes for seamless agent hand-offs and quick resolutions.
Build custom integrations with tools and apps of your choice.
Elite (High Volume)
per user per month
Request a DemoAutomatically assign conversations to team members based on their skill-set.
Hiver ensures the confidentiality and security of healthcare information.
Simplify access management with the convenience of single-sign-on functionality.
Get a Customer success manager who will help and guide you to maximize value from Hiver platform, thereby helping you achieve your business goals.
Improve team skills and knowledge to use Hiver with a quarterly training program.
Get help with custom API and integration development.
When you sign up, you instantly get access to our Elite plan for 7 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.
If you do not upgrade your Hiver account during your trial period, your account will be suspended at the end of your trial. You can re-activate your account by upgrading within 7 days from the date of the end of your trial.
If you’d like your emails to be imported to your Hiver shared inbox, please write to us on [email protected] and we will assist you with the process. The duration of the import process depends on the number of emails to be imported.
You get access to the Elite plan during your trial, which means you can use Hiver without any limits, and can also experience the best support we have to offer.
No, you do not. You will only be required to produce your credit card information when you upgrade to a paid subscription.
No. You just pay for the users you enable to access Hiver. You can control this from within Hiver and change the users at any time. If you add new users to your Google Workspace (G Suite) account, you can easily add them to Hiver.
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
